html.chat-widget-open,
html.chat-widget-open body {
  overflow: hidden;
  height: 100%;
  overscroll-behavior: none;
}

.chat-widget {
  --cw-accent: var(--accent, #a61c1d);
  --cw-accent-hover: var(--accent-hover, #851518);
  --cw-bg: #fff;
  --cw-surface: #faf8f5;
  --cw-text: var(--text, #1a1a1a);
  --cw-muted: #6b6560;
  --cw-border: rgba(0, 0, 0, 0.08);
  --cw-shadow: 0 12px 40px rgba(26, 20, 16, 0.18);
  position: fixed;
  right: max(16px, env(safe-area-inset-right));
  bottom: max(88px, calc(env(safe-area-inset-bottom) + 72px));
  z-index: 9990;
  font-family: var(--font-body, system-ui, sans-serif);
}

.chat-widget__toggle {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  border: none;
  background: linear-gradient(135deg, var(--cw-accent), var(--cw-accent-hover));
  color: #fff;
  cursor: pointer;
  box-shadow: var(--cw-shadow);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.2s ease, box-shadow 0.2s ease;
  position: relative;
}

.chat-widget__toggle:hover {
  transform: scale(1.05);
  box-shadow: 0 16px 48px rgba(166, 28, 29, 0.35);
}

.chat-widget__toggle svg {
  width: 26px;
  height: 26px;
  fill: currentColor;
}

.chat-widget__badge {
  position: absolute;
  top: -2px;
  right: -2px;
  min-width: 20px;
  height: 20px;
  padding: 0 6px;
  border-radius: 10px;
  background: #fff;
  color: var(--cw-accent);
  font-size: 11px;
  font-weight: 700;
  display: none;
  align-items: center;
  justify-content: center;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
}

.chat-widget__badge.is-visible {
  display: flex;
}

.chat-widget__panel {
  position: absolute;
  right: 0;
  bottom: calc(100% + 12px);
  width: min(380px, calc(100vw - 32px));
  max-height: min(520px, calc(100dvh - 120px));
  background: var(--cw-bg);
  border-radius: 20px;
  box-shadow: var(--cw-shadow);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  visibility: hidden;
  transform: translateY(12px) scale(0.96);
  transition: opacity 0.25s ease, transform 0.25s ease, visibility 0.25s;
  border: 1px solid var(--cw-border);
}

.chat-widget.is-open .chat-widget__panel {
  opacity: 1;
  visibility: visible;
  transform: translateY(0) scale(1);
}

.chat-widget__header {
  background: linear-gradient(135deg, var(--cw-accent), var(--cw-accent-hover));
  color: #fff;
  padding: 16px 18px;
  display: flex;
  align-items: center;
  gap: 12px;
  flex-shrink: 0;
}

.chat-widget__avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.2);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  flex-shrink: 0;
}

.chat-widget__header-text h3 {
  margin: 0;
  font-size: 15px;
  font-weight: 600;
}

.chat-widget__header-text p {
  margin: 2px 0 0;
  font-size: 12px;
  opacity: 0.9;
}

.chat-widget__close {
  margin-left: auto;
  background: rgba(255, 255, 255, 0.15);
  border: none;
  color: #fff;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  cursor: pointer;
  font-size: 18px;
  line-height: 1;
  flex-shrink: 0;
}

.chat-widget__close:hover {
  background: rgba(255, 255, 255, 0.25);
}

.chat-widget__body {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
  display: flex;
  flex-direction: column;
  background: var(--cw-surface);
}

.chat-widget__messages {
  flex: 1 0 auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.chat-widget__welcome {
  background: #fff;
  border-radius: 14px;
  padding: 12px 14px;
  font-size: 14px;
  line-height: 1.5;
  color: var(--cw-text);
  border: 1px solid var(--cw-border);
}

.chat-widget__bubble {
  max-width: 85%;
  padding: 10px 14px;
  border-radius: 16px;
  font-size: 14px;
  line-height: 1.45;
  word-wrap: break-word;
}

.chat-widget__bubble--visitor {
  align-self: flex-end;
  background: var(--cw-accent);
  color: #fff;
  border-bottom-right-radius: 4px;
}

.chat-widget__bubble--agent {
  align-self: flex-start;
  background: #fff;
  color: var(--cw-text);
  border: 1px solid var(--cw-border);
  border-bottom-left-radius: 4px;
}

.chat-widget__bubble--bot {
  align-self: flex-start;
  background: #fff;
  color: var(--cw-muted);
  border: 1px dashed var(--cw-border);
  border-bottom-left-radius: 4px;
  font-size: 13px;
}

.chat-widget__bubble-meta {
  font-size: 10px;
  opacity: 0.65;
  margin-top: 4px;
}

.chat-widget__chips,
.chat-widget__templates {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  padding: 0 16px 12px;
  flex-shrink: 0;
}

.chat-widget__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 0 16px 10px 28px;
}

.chat-widget__action {
  border: 1px solid rgba(179, 32, 33, 0.25);
  background: #fff;
  color: var(--cw-accent, #b32021);
  border-radius: 999px;
  padding: 8px 12px;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
}

.chat-widget__chip {
  background: #fff;
  border: 1px solid var(--cw-border);
  border-radius: 20px;
  padding: 6px 12px;
  font-size: 12px;
  cursor: pointer;
  color: var(--cw-text);
  transition: border-color 0.15s, background 0.15s;
}

.chat-widget__chip:hover {
  border-color: var(--cw-accent);
  background: rgba(166, 28, 29, 0.04);
}

.chat-widget__footer {
  flex-shrink: 0;
  background: #fff;
  border-top: 1px solid var(--cw-border);
}

.chat-widget__form {
  padding: 12px 16px max(16px, env(safe-area-inset-bottom));
}

.chat-widget__name-row {
  margin-bottom: 8px;
}

.chat-widget__name-row input {
  width: 100%;
  padding: 8px 12px;
  border: 1px solid var(--cw-border);
  border-radius: 10px;
  font-size: 13px;
  box-sizing: border-box;
}

.chat-widget__input-row {
  display: flex;
  gap: 8px;
  align-items: center;
}

.chat-widget__input-row textarea {
  flex: 1;
  min-height: 40px;
  max-height: 100px;
  padding: 10px 12px;
  border: 1px solid var(--cw-border);
  border-radius: 12px;
  font-size: 14px;
  font-family: inherit;
  resize: none;
  box-sizing: border-box;
}

.chat-widget__input-row textarea:focus {
  outline: 2px solid rgba(166, 28, 29, 0.25);
  border-color: var(--cw-accent);
}

.chat-widget__send {
  width: 40px;
  height: 40px;
  min-width: 40px;
  min-height: 40px;
  border-radius: 50%;
  border: none;
  background: var(--cw-accent);
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background 0.15s;
}

.chat-widget__send:hover {
  background: var(--cw-accent-hover);
}

.chat-widget__send:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.chat-widget__send svg {
  width: 18px;
  height: 18px;
  fill: currentColor;
}

.chat-widget__typing {
  font-size: 12px;
  color: var(--cw-muted);
  padding: 0 16px 8px;
  display: none;
  flex-shrink: 0;
}

.chat-widget__typing.is-visible {
  display: block;
}

.chat-widget__feedback {
  padding: 12px 16px 8px;
  background: #fff8f0;
  border-bottom: 1px solid rgba(166, 28, 29, 0.12);
}
.chat-widget__feedback-lead {
  margin: 0 0 10px;
  font-size: 13px;
  line-height: 1.45;
  color: var(--cw-text);
}
.chat-widget__feedback-form {
  display: grid;
  gap: 8px;
}
.chat-widget__feedback-form input,
.chat-widget__feedback-form textarea {
  width: 100%;
  padding: 8px 12px;
  border: 1px solid var(--cw-border);
  border-radius: 10px;
  font-size: 13px;
  font-family: inherit;
  box-sizing: border-box;
}
.chat-widget__feedback-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}
.chat-widget__feedback-send {
  flex: 1;
  min-width: 140px;
  border: none;
  border-radius: 10px;
  padding: 10px 14px;
  background: var(--cw-accent);
  color: #fff;
  font-weight: 600;
  cursor: pointer;
}
.chat-widget__feedback-skip {
  border: 1px solid var(--cw-border);
  border-radius: 10px;
  padding: 10px 14px;
  background: #fff;
  cursor: pointer;
  font-size: 13px;
}
.chat-widget__feedback-status {
  margin: 0;
  font-size: 12px;
  color: var(--cw-accent);
}

@media (max-width: 760px) {
  .chat-widget__toggle {
    display: none;
  }

  .chat-widget {
    right: 0;
    bottom: 0;
    left: 0;
    top: auto;
    pointer-events: none;
  }

  .chat-widget.is-open {
    z-index: 10050;
    pointer-events: auto;
  }

  .chat-widget.is-open .chat-widget__panel {
    position: fixed;
    left: 0;
    right: 0;
    width: 100%;
    max-width: none;
    top: var(--cw-panel-top, 0);
    height: var(--cw-panel-height, 100dvh);
    max-height: var(--cw-panel-height, 100dvh);
    bottom: auto;
    border-radius: 0;
    transform: none;
    display: flex;
    flex-direction: column;
    overflow: hidden;
  }

  .chat-widget--keyboard .chat-widget__footer {
    position: sticky;
    bottom: 0;
    z-index: 3;
    flex-shrink: 0;
    padding-bottom: max(8px, env(safe-area-inset-bottom));
  }

  .chat-widget--keyboard .chat-widget__form {
    padding-bottom: max(12px, env(safe-area-inset-bottom));
  }

  .chat-widget--keyboard .chat-widget__input-row {
    align-items: center;
  }

  .chat-widget--keyboard .chat-widget__body {
    flex: 1 1 auto;
    min-height: 0;
  }

  .chat-widget--keyboard .chat-widget__templates {
    display: none;
  }

  .chat-widget__name-row input,
  .chat-widget__input-row textarea,
  .chat-widget__feedback-form input,
  .chat-widget__feedback-form textarea {
    font-size: 16px;
  }

  .chat-widget__panel {
    width: calc(100vw - 24px);
    right: -4px;
    max-height: min(88dvh, calc(100dvh - 96px));
    pointer-events: auto;
  }
}

@media (max-width: 480px) {
  .chat-widget__panel {
    width: calc(100vw - 24px);
  }
}